On this page you will find all of the Frequently Asked Questions (FAQ). All the information you might need to prepare for your trip, can be found on the Travel Preparation page.
Is your question not listed? Please contact us via telephone number +31 20 72 35 400 or send an e-mail to [email protected]
In Italy children up to and including 16 years of age are required by law to wear helmets, in Austria children up to and including 12. In France adult cyclists are not obliged to wear a bike helmet, but children up to 12 years are.
In all other countries wearing a helmet is recommended, but not compulsory. If you want to wear a helmet, we advise you to buy your own and bring it with you. On our Premium tours a helmet is included in the price and available on request. On most other tours you can rent a helmet.Share
On most of the ships you can bring your own bike, but please check beforehand if there is enough space aboard the ship you are traveling with. Please contact our office to verify.Share
Well yes… for each of our tours a good physical condition and basic cycling skills are required. Daily cycling tours are around 40-60 kilometers, which means approx. 5 hours on the saddle each day riding at an average speed of 15 kilometers or 9 miles an hour. This demands a certain basic level of fitness.Share
No, there is not a support vehicle accompanying you during your cycling tour.Share
As long as they are attached to the bike you bring along too, it is okay. But to bring your own pedals to attach them to a rental bike, we have to dissapoint you. This is not possible.Share
We have a large spectrum of cabin types; varying from lower deck twins to upper deck superior suites. Please check out the ships’ pages to find out more out the cabin types.Share
Yes. On all of our ships there is Wi-Fi. Check out all information about ‘Internet aboard the ships‘ in our Travel Prep.Share
No. There is no laundry service aboard the ships.Share
On some ships a hair dryer belongs to the standard inventory in your cabin. On other ships, you can ask for a hair dryer at the reception or at one of the crew members.Share
Smoking in your cabin, in the public areas – such as the restaurant, bar and lounge – is not allowed. On most of the ships, you can smoke on deck on designated smoking areas. On a few ships smoking is banned on the entire ship.Share
No. Pets are not allowed on board. Although some captains have a dog on board; these dogs are used to being aboard a ship and do not come to the public areas nor in the cabins. They can be seen in and around the living area of captain.Share
Not many people who are prone to get sea sick, have experienced any problems. The ships are very heavy and the water they cruise on is really calm. The sailing ships can sometimes slant just a little, but not so much that this causes problems to your balance. Also these sailing ladies are so heavy they glide through the water gracefully.Share
After booking your holiday, we will send you detailed information on how to travel to your destination by car, train or aircraft, and how to reach your ship’s mooring location. You will receive information on where to park your car. At some destinations you can reserve a parking space in advance.
Please read more about ‘Travel to destination‘ in our Travel Prep.Share
Children are very welcome on our tours, but please make sure that your child is able to cycle daily distances or if they feel comfortable in a bicycle seat or cart for most of the day. A slip streamer or co-pilot bike might also be a possibility. Of course you can always opt to stay aboard for one or more days to take a rest or change the daily routine, but keep in mind that children up to the age of 18 have to be under adult supervision.Share
Our smallest vessels take 20 passengers, but we have also ships that can host up to 44 guests. If your group is smaller than 20, you can still rent the ship, but you will have to pay a fixed charter price. You can also opt to join an individual tour at Boat Bike Tours, in that case you will have to share the ship with other passengers. You pay the individual price per person. Check these possibilities here: www.boatbiketours.comShare
No not necessarily. You can also choose to bike a bit less, or even not bike at all. We can make a tailor-made program for you according to your wishes. We can use the ship and public transport to get from one place to another and include the activities you want.Share
Sure ! That is what Eurosail Travel is all about. You can rent a ship and choose one of our standard Bike & Boat tours that you can find on our website. But we can also make a tailor- made program together.Share
Please travel light! The cabins are not as spacious as a regular hotel room. Storage facilities are limited and in some cabins the space underneath the beds is not high enough to store a hard shell suitcase.
Take a look at our Travel Prep ‘What to bring‘ to find out what you must not forget.
Of course this depends on the kind of problem you encounter. For most of the problems you can ask your tour leader to help find a solution. If you travel on a semi-guided tour, then the tour leader or the captain can be reached by phone. Think of getting lost, flat tires, bike chain off, small accidents, etc.
In case of serious problems, such as accidents, sudden illnesses or injuries, please call the local emergency number 112.Share
Yes you can rent a helmet on most tours. On our Premium tours a rental helmet is included in the price and available on request.Share
Then you’ll probably get wet! Unless you wear your rain gear during cycling of course. If you mean by this question; will there still be a cycling tour if it rains? This depends of the intensity of the rain; there are lots of varieties starting with a drizzle to actually a complete cloudburst. You are free to decide to get on your bike or not, but if the tour leader thinks it is too dangerous to go cycling, he or she will let you know.Share